FAQs during coronavirus response

Having Technical Difficulties?

We can help! Start by searching our FAQs, an extensive list of answers to common technology questions and problems, or choose one of the support options below.

Search Service Catalog

Find information about all IT services.

Service Catalog

Phone Support

Need to speak with a human? Contact our Service Desk at: 704-687-5500.

Convenient hours

Walk Up Support

ITS offers face to face support for students, faculty and staff. Visit Atkins Library, 140C (main floor).

Convenient hours

Submit A Ticket

Need to submit a ticket? Use our online request form.

See your tickets

Submit a ticket online

Can't login? Click here

System Status

See which campus IT systems are operating normally, have outages or planned maintenance and more.

View all systems status

Legend

- Operating Normally
- Performance Issues
- Planned Maintenance
- Outage

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