Having Technical Difficulties?

We can help! Start by searching our FAQs, an extensive list of answers to common technology questions and problems, or choose one of the support options below.

IT Help for Students, Faculty, and Staff

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We aim to respond in <4 hours on weekdays

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Phone Help
704-687-5500

Mon: 7:30 a.m. - 9 p.m.
Tues: 7:30 a.m. - 7 p.m.
Wed: 7:30 a.m. - 9 p.m.
Thurs: 7:30 a.m. - 9 p.m.
Fri: 7:30 a.m. - 5 p.m.
Sat/Sun: Noon to 5 p.m.

CoENG: 704-687-5080
Remote Support

 Walk-Up Help
Atkins 140C (First Floor)
Woodward Hall 313
CoA+A: Storrs 185
CoENG: Smith 226

ALL LOCATIONS CLOSED UNTIL 10/1

Common Help Issues/Support

System Status

See which campus IT systems are operating normally, have outages or planned maintenance and more.

View all systems status

Legend

- Operating Normally
- Performance Issues
- Planned Maintenance
- Outage