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Having Technical Difficulties?

We can help! Start by searching our FAQs, an extensive list of answers to common technology questions and problems, or choose one of the support options below.

IT Service Desk

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704-687-5500
FOR STUDENTS / FAC / STAFF
HOURS
Mon. - Thurs.: 7:30 a.m - 9 p.m.
Fri: 7:30 a.m. - 5 p.m.
Sat/Sun: Noon - 5 p.m.

704-687-5080
COENG ONLY

Remote Support

 WALK-UP

Atkins Library 140C
HOURS
Mon. - Thurs.: 8 a.m. - 9 p.m.
Fri: 8 a.m. - 5 p.m.
Sat/Sun: Noon - 5 p.m.

Woodward Hall 313
HOURS
Mon. - Fri.: 9 a.m. - 5 p.m.

Smith 226 & EPIC 1245
FOR CoENG - CALL 704-687-5080

 

Common Help Issues/Support

System Status

See which campus IT systems are operating normally, have outages or planned maintenance and more.

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- Operating Normally
- Performance Issues
- Planned Maintenance
- Outage